Introduction

At BRASI, we respect and protect the privacy of our users and customers. This Privacy Policy document sets out the terms under which BRASI uses and protects the personal information you provide when using our website. We are committed to ensuring the security of your data and handling your information in accordance with applicable laws, including the EU General Data Protection Regulation (GDPR) and other current privacy regulations.

Information Collected

When interacting with our website, we may collect different types of personal information, including:

  • Personal Identification Data: Name, address, email, telephone number, and other similar data.
  • Demographic Information: Age, gender, preferences and interests.
  • Payment and Billing Data: Information necessary to process payments and issue invoices.
  • Browsing Data: Information about your use of the website, such as IP address, browser type, access time and pages visited, via cookies and similar technologies.

Purposes of Data Processing

The information collected is used for the following purposes:

  • Order Management: To process and manage your orders, deliveries, and returns.
  • Service Improvement: To optimise the quality of our products and services based on your preferences and shopping behaviour.
  • Commercial Communications: To send marketing communications, special offers, and updates on new products that may be of interest to you. You can opt out of receiving these communications at any time.
  • Legal Compliance: To ensure compliance with our legal and tax obligations.

Legal Basis for Data Processing

The processing of your personal data is based on:

  • Express consent: given when providing your information and accepting this policy.
  • Performance of a contract: in the case of processing data necessary to comply with the terms of an order.
  • Compliance with a legal obligation: such as issuing invoices and fulfilling tax obligations.

Information Protection

BRASI is committed to protecting your personal data. We use advanced security measures, including the use of SSL (Secure Sockets Layer) technology to encrypt transmitted information, and we keep our systems updated to prevent unauthorised access.

Cookies and Similar Technologies

Our website uses cookies to improve your user experience. Cookies allow us to customise your access, analyse traffic and adapt the site’s functionality to your preferences. You can manage your cookie settings via your browser, and you have the option to reject them. However, this could limit some of the site’s functionality.

Cookie name Provider Purpose Expiry
cookiesplus https://brasi.eu Stores cookie preferences. 1 year
PrestaShop-# https://brasi.eu This cookie allows user sessions to remain open during your visit and enables you to place an order or carry out various functions such as: date of cookie addition, selected language, currency used, last product category visited, recently viewed products, agreement to use site services, client identifier, connection identifier, surname, first name, logged-in status, encrypted password, email associated with the client account and basket identifier. 480 hours
Cookie name Provider Purpose Expiry
collect Google Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. Session
r/collect Google Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. Session
_ga Google Registers a unique ID used to generate statistical data about how the visitor uses the website. 2 years
_gat Google Used by Google Analytics to control the rate of requests 1 day
_ga_# Google Collects data on the number of times a user has visited the website as well as the dates of the first and most recent visits. Used by Google Analytics. 2 years
_gd# Google This is a Google Analytics session cookie used to generate statistical data about how the website is used; it is deleted when you leave your browser. Session
_gid Google Registers a unique ID used to generate statistical data about how the visitor uses the website. 1 day
Cookie name Provider Purpose Expiry
fr Facebook Used by Facebook to provide a series of advertising products such as third-party advertiser real-time bidding. 3 months
tr Facebook Used by Facebook to provide a series of advertising products such as third-party advertiser real-time bidding. Session
_fbp Facebook Used by Facebook to provide a series of advertising products such as third-party advertiser real-time bidding. 3 months

Transfer of Data to Third Parties

BRASI will not sell, assign or share your personal information with third parties without your consent, except where required by law or in compliance with a court order. In certain cases, we may share your information with external service providers, such as courier companies or payment platforms, solely for the execution of your orders and always under strict security and confidentiality measures.

Links to Third-Party Sites

Our website may contain links to third-party websites that may be of interest to you. BRASI is not responsible for the privacy policies and practices of those sites. We recommend that you review their privacy policies to ensure you agree with them before providing them with personal information.

User Rights

Under the GDPR, you have the following rights regarding your personal information:

  • Access: You may request information about the personal data we hold about you.
  • Rectification: You have the right to correct any inaccurate or incomplete data.
  • Erasure: You may request the deletion of your personal data, except in cases where the law requires its retention.
  • Restriction of Processing: You may request the restriction of the processing of your data in certain circumstances.
  • Portability: You have the right to receive your data in a structured and commonly used format.
  • Objection: You may object to the processing of your personal data in certain situations.

To exercise these rights, write to us from https://brasi.eu/contactenos or contact us directly via our contact page. We will respond to your request as quickly as possible, in accordance with the established legal timeframes.

Changes to the Privacy Policy

BRASI reserves the right to modify this Privacy Policy at any time to adapt to new legal, regulatory or technical requirements. Users are recommended to review this policy periodically to stay informed of any changes. Any modifications will take effect upon publication on our website.

Contact

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us via the contact section on our website.

Supervisory Authority

If you consider that the processing of your personal data does not comply with regulations, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es), which is the competent supervisory authority. You can also contact us first by writing to hola@brasi.eu: we handle any request regarding your data within the legal timeframe of one month.

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